Question 1

What is the check-in and check-out time?

Accepted Answer

Check-in time is from 2:00 PM and check-out time is until 12:00 PM (noon). Early check-in and late check-out may be available upon request, subject to availability.

Question 2

Is WiFi available in the hotel?

Accepted Answer

Yes, we offer free high-speed WiFi throughout the hotel, including all rooms and common areas. The network is available 24/7.

Question 3

Where is Hotel Xhema located?

Accepted Answer

Hotel Xhema is located at Maliq Pashë Gjinolli, Prishtina 10000, Kosovo. We are in the heart of Pristina, within walking distance of major attractions like the Newborn Monument, Mother Teresa Cathedral, and the city center.

Question 4

Is parking available?

Accepted Answer

Yes, we offer free parking for our guests. Please inform us in advance if you need parking space, and we will ensure availability for your vehicle.

Question 5

What amenities are included in the rooms?

Accepted Answer

All rooms include free WiFi, air conditioning, TV, private bathroom with shower, toiletries, and daily housekeeping. Some rooms feature city views, balconies, and luxury amenities like jacuzzis.

Question 6

How far is Hotel Xhema from the airport?

Accepted Answer

Pristina International Airport (Adem Jashari) is approximately 15 km from the hotel, about a 20-minute drive. We can arrange airport transfers upon request.

Question 7

Can I cancel or modify my reservation?

Accepted Answer

Yes, reservations can be cancelled or modified. Cancellation policies vary depending on the rate and time of booking. Please contact us directly for specific details about your reservation.

Question 8

Is breakfast included?

Accepted Answer

Breakfast options depend on the rate you book. Some rates include breakfast, while others offer it as an optional add-on. Please check your booking details or contact us for clarification.

Question 9

Are pets allowed at Hotel Xhema?

Accepted Answer

Pet policies vary by room type and availability. Please contact us in advance if you plan to bring a pet, and we will do our best to accommodate your request.

Question 10

Is there a 24-hour front desk?

Accepted Answer

Yes, our front desk is available 24/7 to assist you with check-in, check-out, local recommendations, and any other needs during your stay.

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